Shipping policy
Thank you for shopping at Sculpify™. We appreciate the trust you have placed in us and are committed to providing you with a satisfying shopping experience. Please read our refund policy carefully to understand your rights and obligations.
Processing Time: Orders typically take 24-72 hours to process. During this time, we carefully review your order, ensure its accuracy, and prepare it for shipment.
Delivery Time: Once your order has been processed, please allow 4-7 days for delivery. We strive to get your items to you as quickly as possible while ensuring they arrive in perfect condition.
Track Your Order: To keep you informed about the status of your purchase, we provide a convenient "Track Order" option. Simply visit the "Track Order" page on our website and enter your order number to receive real-time updates on your shipment's location.
Shipping Rates: We offer three different shipping rates to cater to your preferences:
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Free Shipping:
- Delivery Time: 4-7 days
- Cost: Free
- Enjoy our standard shipping option at no additional cost. Perfect for those who prioritize cost savings.
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Secured Shipping:
- Delivery Time: 4-7 days
- Cost: 7.50
- Opt for our secured shipping option for added peace of mind. Your items will be handled with extra care and delivered securely.
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Standard Shipping:
- Delivery Time: 4-7 days
- Cost: 5
- Our standard shipping option provides a balance of cost and reliability. Shipping rates are calculated based on your location and the weight of your order.
Refund Policy: We understand that circumstances may arise where you need to request a refund. Please note the following conditions for refund eligibility:
- Refund requests must be submitted within 30 days of receiving your order.
- Items must be unused, in their original packaging, and in the same condition as when you received them.
- To initiate a refund, please contact our customer support team with your order number and a brief explanation of the reason for the return.
Contact Us: If you have any questions or concerns about our refund policy or any other aspect of your shopping experience, please feel free to contact our customer support team at sculptify.nl@gmail.com
We appreciate your business and hope you enjoy your shopping experience with Sculpify™